No Refunds/No Exchanges/No Cancellations
Book On Fly does not offer refunds or exchanges of tickets purchased on the Website or via our mobile app. In addition, tickets purchased through Book On Fly may be subject to a per-ticket Convenience Charge, which is non-refundable except in extraordinary circumstances where a theater was unable to honor your tickets (i.e., if a show time is cancelled, etc.). Before purchasing your tickets we urge you to confirm the title, time and location of the movie you wish to see.
During ticket booking Book On Fly Tickets will place an order for your tickets in the theater's ticketing system, reducing the number of seats available for the chosen show time. While this allows us to provide our customers with the clear benefit of guaranteed seats, it prevents Book On Fly tickets and our theater partners from reselling tickets in the event that you do not attend your chosen show time.